Sponsor

AscendixRE

Commercial Real Estate CRM

Salesforce-based commercial real estate CRM with geomapping search, commission tracking, and stacking plans. Bundles a Salesforce license in the subscription price.

CRMCommercial Real EstateSalesforceBrokerage

BoldTrail

Real Estate CRM

All-in-one real estate CRM, IDX website, and lead-gen platform from Inside Real Estate (the rebrand of kvCORE). Built for brokerages and large teams; powers RE/MAX, eXp, and Berkshire Hathaway HomeServices.

CRMReal EstateLead GenerationIDX WebsiteAI

BoomTown

Real Estate CRM

Enterprise real estate CRM and lead-gen platform aimed at high-volume teams and brokerages. Combines predictive lead scoring, managed ad spend, IDX websites, and a full CRM under one roof.

CRMReal EstateLead GenerationEnterpriseIDX Website

Buildout

Commercial Real Estate CRM

Commercial real estate CRM and deal-management platform, now home to the former Rethink CRM and Apto products. Built for CRE brokers who need pipelines, stacking plans, and brochure-grade marketing documents.

CRMCommercial Real EstateDeal ManagementBrokerage

Lofty

Real Estate CRM

All-in-one real estate CRM and AI marketing platform (formerly Chime). Pairs an IDX website and lead-gen stack with an AI assistant that drafts follow-ups and identifies seller intent inside your existing database.

CRMReal EstateAILead GenerationIDX Website

Lone Wolf Relationships

Real Estate CRM

Successor to LionDesk after its 2025 shutdown. A lightweight real estate CRM from Lone Wolf focused on contact management, video email, and drip campaigns at a budget-friendly starting price.

CRMReal EstateSolo AgentBudget

Propertybase

Real Estate CRM

Salesforce-powered real estate CRM for franchises, enterprise brokerages, and luxury teams. Now part of Lone Wolf's broader real estate technology stack (with Propertybase GO rebranded as Lone Wolf Front Office).

CRMReal EstateSalesforceEnterpriseBrokerage

Realvolve

Real Estate CRM

Workflow-first real estate CRM built around automated client-journey sequences. Strong choice for agents who want deep process automation without paying for an IDX website or managed ad stack.

CRMReal EstateWorkflow AutomationRelationship Management

Top Producer

Real Estate CRM

Long-running real estate CRM with farming, smart drip campaigns, and transaction management. Tiered plans scale from solo agents to 25-person teams with optional add-ons for leads and geographic farming.

CRMReal EstateFarmingDrip Campaigns

Wise Agent

Real Estate CRM

Flat-rate real estate CRM aimed at solo agents and small teams. Covers transaction management, email/text marketing, landing pages, and 24/7 live support at a single predictable price.

CRMReal EstateSolo AgentTransaction Management

Agile CRM

CRM

All-in-one CRM combining sales, marketing automation, and customer service in a single affordable platform. Built for small and mid-sized businesses that want to stop paying for three separate tools.

CRMMarketing AutomationSmall Business CRMSales

AntMyERP

CRM

Field service ERP built for companies that sell, install, and maintain equipment. Combines CRM, service dispatch, inventory, HR, and billing in one system designed around technician workflows.

CRMField Service ManagementERPSmall Business CRM

Apptivo

Small Business CRM

Modular cloud business suite offering over 65 integrated apps covering CRM, project management, invoicing, and helpdesk. Designed for small businesses that want one vendor for multiple operational needs.

CRMSmall Business CRMProject ManagementInvoicing

Base CRM (Zendesk Sell)

Sales CRM

Originally Base CRM, now Zendesk Sell after a 2018 acquisition. A mobile-first sales CRM with a clean interface, built-in calling, and tight Zendesk Support integration for teams already in the Zendesk ecosystem.

CRMSales CRMMobile CRMZendesk

Bigin by Zoho CRM

Small Business CRM

Pipeline-first CRM from Zoho built specifically for small businesses and micro-teams. Gets you organized in under 30 minutes and offers a clear upgrade path to full Zoho CRM as you grow.

CRMSmall Business CRMPipeline ManagementZoho

Bird

Customer Engagement

Omnichannel messaging and CRM platform, formerly MessageBird, now spanning email, SMS, WhatsApp, and more under one roof. Built for high-volume customer communications at scale.

CRMOmnichannelMessagingCustomer Engagement

Bitrix24

CRM

All-in-one business platform combining CRM, project management, team collaboration, HR, and internal communications. One of the most feature-dense options in the market at any price, including free.

CRMProject ManagementTeam CollaborationSmall Business CRM

BlueCamroo

Small Business CRM

Integrated CRM, project management, support, and billing platform for small service businesses. Uses a modular role-based pricing model where each user pays only for the features their job requires.

CRMProject ManagementSmall Business CRMInvoicing

BoldDesk

Help Desk

Modern cloud help desk with omnichannel ticketing, live chat, knowledge base, and AI-powered assistance. Positioned as a cost-effective alternative to Zendesk and Freshdesk for growing support teams.

Help DeskCustomer SupportOmnichannelAI Support Automation

Bonsai

Freelancer CRM

All-in-one business management platform for freelancers and small agencies, covering proposals, contracts, invoicing, CRM, and project management. Keeps the entire client lifecycle in one tool built around independent work.

Freelancer CRMContractsInvoicingProject Management

Capacity

AI Support Automation

Enterprise AI support automation platform that deflects customer and employee inquiries across chat, voice, email, and SMS before they reach a human agent. Positioned as an AI layer over your existing support stack.

AI Support AutomationHelp DeskChatbotKnowledge Base

Cloze

CRM

AI-powered relationship CRM that automatically logs emails, calls, and meetings to build a self-updating contact timeline. Has pivoted heavily toward real estate, with deep MLS integration and 80,000+ agent deployments.

CRMAIReal Estate CRMRelationship Management

CommBox

Customer Service Platform

AI-powered omnichannel customer communication platform built for enterprise service and sales teams. Unifies chat, email, voice, WhatsApp, and social into a single autonomous workspace.

Customer ServiceOmnichannelEnterpriseAIAutomation

Commence CRM

CRM

Full-featured CRM for small and mid-size businesses with built-in marketing automation, help desk, and project management. A solid all-in-one at a fraction of enterprise CRM prices.

CRMSmall BusinessMarketing AutomationSales

Common Room

Sales Intelligence

Community-led growth platform that converts signals from GitHub, Slack, LinkedIn, and product usage into actionable sales pipeline. Built for go-to-market teams targeting developer and community-driven audiences.

Sales IntelligenceCommunityGTMAIDeveloper Tools

CompanyHub CRM

CRM

Highly customizable sales CRM for SMBs that promises Salesforce-level flexibility at a fraction of the cost. Strong email automation and reporting with no coding required.

CRMSmall BusinessSales AutomationEmail Automation

Copper

CRM

The only CRM officially recommended by Google, built natively inside Gmail, Calendar, and Drive. Ideal for teams that live in Google Workspace and want a CRM that feels like a natural extension of it.

CRMGoogle WorkspaceSalesAI

Creatio

CRM

No-code CRM and workflow automation platform that combines sales, marketing, and service modules with an enterprise-grade BPM engine. Built for organizations that need deep process customization without developer overhead.

CRMNo-CodeBPMEnterpriseAutomation

Crisp

Customer Messaging

Bootstrapped customer messaging platform that combines live chat, shared inbox, AI chatbots, knowledge base, and a lightweight CRM in one flat-priced workspace. A cost-effective Intercom alternative for growing teams.

Customer SupportLive ChatOmnichannelSmall BusinessChatbot

Day.ai

CRM

AI-native CRM that automatically builds and maintains your pipeline by capturing meetings, emails, and calendar data — no manual data entry required. Backed by Sequoia with a $20M Series A in 2025.

CRMAISalesAutomation

Daylite

CRM

Apple-native CRM and project management app for Mac, iPhone, and iPad. Combines contacts, sales pipeline, projects, calendar, and email in one offline-capable app built exclusively for the Apple ecosystem.

CRMMacAppleSmall BusinessProject Management

Deskpro

Help Desk

Omnichannel helpdesk platform with cloud and self-hosted deployment options, built for teams that need serious ticket management, customizable workflows, and strict data governance.

Help DeskCustomer SupportOmnichannelSelf-HostedEnterprise

Dex

Personal CRM

Personal CRM that syncs LinkedIn, Gmail, and your calendar to help you maintain and strengthen professional relationships. Built for individuals, not sales teams.

Personal CRMLinkedInRelationship ManagementNetworking

Dixa

Customer Service Platform

Conversational customer service platform built for e-commerce and retail brands, combining phone, email, chat, and messaging in a single queue with intelligent routing and AI-powered automation.

Customer ServiceOmnichannelE-commerceAICall Center

Dynamics 365 Sales

Sales CRM

Microsoft's enterprise CRM that sits inside the Microsoft 365 ecosystem and uses Copilot AI to automate lead qualification, forecasting, and deal research.

CRMEnterpriseAIMicrosoft

eDesk

Help Desk

AI-powered help desk built specifically for ecommerce sellers, unifying messages from Amazon, Shopify, eBay, and 300+ other channels into one inbox.

Help DeskeCommerceAICustomer Support

EngageBay

CRM

All-in-one CRM, marketing automation, and help desk platform aimed squarely at small businesses that want HubSpot-style functionality without the price tag.

CRMMarketing AutomationHelp DeskSmall Business

Ergo AI

Sales CRM

YC-backed revenue automation layer that sits on top of your existing CRM, auto-logging meetings and emails, flagging stale deals, and drafting follow-ups.

AISales AutomationCRM AutomationRevenue Intelligence

eWay-CRM

CRM

A CRM that lives inside Microsoft Outlook, turning your existing inbox into a full contact, deal, and project management system with AI-assisted email tools.

CRMOutlookMicrosoftSales

Follow Up Boss

Sales CRM

Real estate CRM built for teams and agents that centralizes lead routing, calling, texting, and follow-up automation in one platform purpose-built for the property industry.

CRMReal EstateSales AutomationLead Management

FreeScout

Help Desk

Free, open-source help desk and shared inbox you self-host — a Zendesk or Help Scout alternative with no per-agent fees and full data ownership.

Help DeskOpen SourceSelf-HostedCustomer Support

Freshsales

Sales CRM

AI-powered sales CRM from Freshworks that handles lead management, pipeline tracking, and deal automation with Freddy AI built in from the start.

CRMAISales AutomationLead Management

Freshservice

Service Desk

AI-powered IT service management platform from Freshworks that unifies incident tracking, asset management, and employee self-service in one ITSM tool.

ITSMService DeskIT ManagementAI

Front

Customer Engagement

Shared inbox and customer service platform for teams handling complex, multi-channel customer operations — combining email, chat, SMS, and ticketing with AI automation and cross-team workflows.

Help DeskShared InboxCustomer SupportAI

Gladly

Customer Engagement

AI-first customer service platform built for B2C retail and service brands, combining AI agents with human escalation across voice, chat, email, and SMS.

Customer ServiceAIEnterpriseRetail

Glassix

Customer Engagement

AI-native contact center platform that uses autonomous AI agents to handle customer service conversations end-to-end across messaging and voice channels.

Customer ServiceAIOmnichannelContact Center

Gleap

Customer Support & Feedback

AI-powered customer support and product feedback platform built for SaaS teams that want to close the loop between support and product development.

Customer SupportBug ReportingProduct FeedbackSaaS

GoldMine

CRM

Veteran small-business CRM with a one-time purchase model, offering on-premise or hosted options for sales teams that want to own their software outright.

CRMSmall BusinessOn-PremiseSales

Gorgias

Help Desk

Ecommerce-focused customer support helpdesk with deep Shopify integration and AI automation built to resolve tickets and drive sales simultaneously.

Help DeskEcommerceShopifyAI Automation

Groove

Help Desk

Simple, AI-augmented ticketing platform for growing support teams that need shared inboxes, smart automation, and clean analytics without enterprise complexity.

Help DeskShared InboxTicketingSMB

Halo Service Solutions

ITSM / Service Management

Enterprise workflow automation and service management platform spanning IT, HR, facilities, and customer-facing operations under one unified system.

ITSMHelp DeskEnterpriseWorkflow Automation

HappyFox

Help Desk

AI-powered help desk and ITSM platform that bundles ticketing, chatbots, live chat, and workflow automation for customer service and IT teams alike.

Help DeskITSMAI AutomationCustomer Support

Help Scout

Help Desk

Human-centric customer support platform that pairs AI automation with a shared inbox designed to feel like email, keeping interactions personal at scale.

Help DeskShared InboxCustomer SupportSMB

HelpDesk

Help Desk

Cloud-based ticketing platform by LiveChat that turns multi-channel customer messages into organized, automatable support tickets with built-in AI tools.

Help DeskTicketingCustomer SupportSMB

Helpshift

Customer Support

AI-native player engagement and support platform built exclusively for the gaming industry, combining in-game support SDKs with AI automation and community tools.

Customer SupportGamingAI AutomationMobile

HelpSpot

Help Desk

Privately held, no-frills help desk software with flat annual pricing that includes every feature — no tiers, no per-ticket charges, and built-in AI tools.

Help DeskTicketingOn-PremiseSMB

Highrise

CRM

Legacy simple CRM from 37signals (Basecamp) that stopped accepting new customers in 2018; existing users retain access but the product is no longer developed.

CRMLegacyContact ManagementSmall Business

Hiver

Help Desk

Gmail-native customer service platform that layers shared inboxes, AI agents, and omnichannel support on top of Google Workspace without replacing it.

Help DeskGmailGoogle WorkspaceCustomer Support

HoneyBook

CRM

All-in-one clientflow platform built for independent service businesses. Combines CRM, contracts, invoicing, scheduling, and payments in one branded workspace.

CRMFreelancersSmall BusinessInvoicing

HubSpot Service Hub

Customer Support

HubSpot's customer service product built on top of its shared CRM platform. Handles ticketing, knowledge base, SLAs, and AI-powered support at any team size.

Customer SupportHelpdeskCRMAI

Inception CRM

CRM

Purpose-built CRM for pharmaceutical and life sciences sales teams. Manages HCP relationships, approved content, sample tracking, and compliance workflows out of the box.

CRMPharmaLife SciencesCompliance

Infusionsoft (now Keap)

CRM

The original small business CRM and marketing automation platform, rebranded as Keap in 2019. Legacy Infusionsoft functionality lives on in Keap's current product line.

CRMMarketing AutomationSmall BusinessEmail Marketing

Insightly

CRM

CRM built for SMBs that blends sales pipeline management with native project management. Practical choice for service businesses that need to track deals and then deliver on them.

CRMProject ManagementSmall BusinessSales Pipeline

Intercom

Customer Support

AI-first customer service platform combining live chat, ticketing, and an autonomous AI agent. Built for software companies that want fast, modern support across web, mobile, and messaging channels.

Customer SupportLive ChatAISaaS

Issuetrak

Customer Support

Flexible issue tracking and help desk platform with both cloud and on-premises deployment. Suits internal IT teams and customer-facing support operations that need deep customization without enterprise pricing.

HelpdeskIssue TrackingOn-PremisesIT Support

Jitbit Helpdesk

Customer Support

Lean, affordable email-based helpdesk with flat-rate pricing and both cloud and self-hosted options. Trusted by small and mid-sized teams that want a no-nonsense ticket system without per-seat gotchas.

HelpdeskEmail TicketingSelf-HostedSmall Business

Kapture CX

Customer Support

Enterprise omnichannel customer support platform focused on automation and agent productivity. Built for high-volume support operations in retail, e-commerce, and financial services.

Customer SupportOmnichannelEnterpriseAutomation

Kayako Classic

Customer Support

Legacy self-hosted helpdesk platform in maintenance mode. On-premises option for teams that deployed it years ago and haven't migrated to a cloud successor.

HelpdeskSelf-HostedLegacyOn-Premises

Kayako

Customer Support

Cloud customer support platform combining unified inbox, ticketing, and an AI agent. A solid mid-market option with simple per-agent pricing and a growing AI resolution layer.

Customer SupportHelpdeskLive ChatAI

Keap

CRM

All-in-one CRM and marketing automation platform for small businesses. Combines contact management, email/SMS campaigns, pipeline, payments, and automation in a single tool.

CRMMarketing AutomationSmall BusinessEmail Marketing

Klaviyo

Marketing CRM

Klaviyo is a B2C CRM and marketing automation platform built around email, SMS, and omnichannel campaigns for ecommerce brands.

Marketing AutomationEmail MarketingEcommerceSMSCRM

Kommo

CRM

Kommo is a messenger-first CRM that unifies WhatsApp, Instagram, TikTok, and other chat channels into a single conversational sales pipeline.

CRMMessagingSales AutomationSMBConversational Sales

Kustomer

Customer Service CRM

Kustomer is an AI-powered customer experience platform that unifies omnichannel support, automation, and customer data for high-volume service teams.

Customer ServiceCRMAIOmnichannelEnterprise

Kylas Sales CRM

CRM

Kylas is a sales CRM built for growing businesses in India and emerging markets, offering unlimited users on a flat subscription with no per-seat pricing.

CRMSalesSMBIndiaPipeline Management

Lansweeper

IT Asset Management

Lansweeper is an IT asset management platform that discovers, inventories, and monitors all hardware and software across an organization's network automatically.

IT Asset ManagementNetwork DiscoveryITAMSecurityIT Operations

Lime CRM

CRM

Lime CRM is a Scandinavian CRM platform with industry-specific configurations for utilities, real estate, membership organizations, and B2B companies.

CRMB2BSalesCustomer ServiceEurope

LiveAgent

Help Desk

LiveAgent is a multi-channel help desk platform combining live chat, ticketing, call center, and social media support for customer service teams of all sizes.

Help DeskLive ChatCustomer SupportTicketingCall Center

LiveChat

Live Chat

LiveChat is a customer communication platform centered on real-time website chat, with AI-powered support tools and multi-channel integrations.

Live ChatCustomer SupportAIEcommerceSales

LiveHelpNow

Help Desk

LiveHelpNow is an AI-powered customer support platform combining live chat, ticketing, knowledge base, and omnichannel tools for growing support teams.

Live ChatHelp DeskCustomer SupportTicketingKnowledge Base

Maximizer

CRM

Maximizer is a veteran CRM platform with over 35 years in market, offering purpose-built editions for financial services and sales teams with on-premise options.

CRMFinancial ServicesSalesOn-PremiseSmall Business

Membrain

CRM

Membrain is a B2B sales platform combining CRM, pipeline management, and sales coaching tools with modular pricing designed for complex sales cycles.

CRMB2B SalesSales EnablementCoachingPipeline Management

Mesh

Personal CRM

Mesh (formerly Clay) is a personal and team relationship management app that automatically aggregates contacts and surfaces timely prompts to stay connected.

Personal CRMNetworkingRelationship ManagementContact ManagementAI

Method CRM

CRM

Method CRM is built specifically for QuickBooks and Xero users who need a CRM that syncs customer and financial data in real time. It's the top-rated CRM integration on the QuickBooks App Store.

CRMQuickBooksSmall BusinessAccounting Integration

Microsoft Dynamics (Legacy)

CRM

Microsoft Dynamics is the family of on-premises ERP and CRM products that predates Dynamics 365, including Dynamics CRM, AX, GP, and NAV. These products defined enterprise CRM inside the Microsoft ecosystem for over a decade.

CRMEnterpriseOn-PremisesLegacy

Missive

Collaboration

Missive is a collaborative team inbox that unifies email, SMS, WhatsApp, and live chat in one place, letting teammates co-author replies and assign conversations without leaving the inbox.

EmailCollaborationShared InboxCustomer Support

monday service

Help Desk

monday service is monday.com's dedicated service desk and IT support product, combining ticketing, automation, and AI triage in the same work OS platform used by operations and project teams.

Help DeskITSMTicketingCustomer Support

NetHunt CRM

CRM

NetHunt CRM embeds a full sales CRM directly inside Gmail and Google Workspace, letting teams manage contacts, pipelines, and email outreach without leaving their inbox.

CRMGmailGoogle WorkspaceSales

Nimble

CRM

Nimble is a social CRM that automatically builds rich contact profiles by pulling in data from email, calendar, and social networks, making it a strong choice for relationship-driven sales and networking.

CRMSocial SellingContact ManagementSmall Business

NinjaOne

IT Management

NinjaOne is a unified IT management platform that gives MSPs and IT departments remote monitoring, automated patching, endpoint management, and backup in a single console.

RMMIT ManagementMSPEndpoint Management

noCRM.io

CRM

noCRM.io is a lead management tool that deliberately avoids traditional CRM complexity, focusing sales reps on next actions rather than data entry to keep leads from falling through the cracks.

CRMLead ManagementSalesSmall Business

Nutshell

CRM

Nutshell is an all-in-one CRM and email marketing platform built for B2B sales teams that want powerful automation, reporting, and outreach without enterprise-level complexity or pricing.

CRMEmail MarketingSales AutomationB2B

Odoo Helpdesk

Help Desk

Odoo Helpdesk is the customer support ticketing module within the Odoo ERP suite, offering multi-channel ticket management, SLA tracking, and deep integration with Odoo CRM, inventory, and billing.

Help DeskTicketingERP IntegrationCustomer Support

OnePageCRM

CRM

OnePageCRM is an action-focused CRM built around a unique Next Action system that turns your contact list into a prioritized daily to-do list, keeping salespeople focused on what to do next.

CRMSalesSmall BusinessAction Management

OpenCRM

CRM

OpenCRM is a UK-based CRM platform offering an all-in-one suite covering sales, helpdesk, project management, invoicing, and marketing — with a single flat per-user price that includes every feature.

CRMUKAll-in-OneSMB

Oracle Service Cloud (formerly RightNow)

Customer Service

Enterprise omnichannel customer service platform with AI-driven knowledge management and case routing. Built for large organizations with complex, high-volume support operations.

EnterpriseCustomer ServiceOmnichannelKnowledge Base

osTicket

Help Desk

Widely adopted open-source support ticketing system that consolidates email, phone, and web form requests into a single multi-user web interface. Free to self-host with an optional paid cloud edition.

Open SourceHelp DeskTicketingSelf-hosted

OTRS Community Edition

Help Desk

Free, open-source web-based ticketing system for help desk, customer service, and IT service management. Community-maintained fork of the original OTRS platform following OTRS AG's discontinuation of the open-source line.

Open SourceHelp DeskITSMSelf-hosted

Pipedrive

CRM

Sales-focused CRM built around visual pipeline management and activity-driven selling. Popular with SMB sales teams for its clean interface and strong automation across its mid-tier plans.

CRMSalesPipelineSMB

Pipeline CRM

CRM

Straightforward sales CRM for small and mid-sized teams, formerly known as PipelineDeals. Offers pipeline management, email drip campaigns, and solid reporting at a competitive per-seat price with U.S.-based phone support.

CRMSalesSMBPipeline

Pipeliner CRM

CRM

Visually driven sales CRM with a strong focus on pipeline visualization, relationship mapping, and AI-assisted forecasting. Now rebranded as Coevera, it targets mid-market sales teams that want deep visual deal management.

CRMSalesPipelineMid-market

ProProfs Help Desk

Help Desk

Straightforward cloud-based help desk with shared inbox, ticket automation, and knowledgebase integration. Designed for small teams that want a simple multi-channel support setup without heavy configuration.

Help DeskTicketingShared InboxSmall Business

ProsperWorks (now Copper)

CRM

Legacy brand name for what is now Copper CRM — a Google Workspace-native CRM that lives inside Gmail. ProsperWorks rebranded to Copper in 2018; the product and domain now redirect to copper.com.

CRMGoogle WorkspaceGmailSMB

Pylon

Customer Service

AI-native B2B customer support platform purpose-built for companies whose customers communicate via Slack, Microsoft Teams, and in-app chat. Combines ticketing, account health scoring, and AI agents in one tool.

B2B SupportSlackAICustomer Success

Re:amaze

Customer Service

AI-powered customer support and live chat platform designed for ecommerce and online businesses. Consolidates email, live chat, social, and SMS into one inbox with strong Shopify and ecommerce integrations.

Help DeskEcommerceLive ChatShopify

Redtail CRM

CRM

Purpose-built CRM for independent financial advisors and RIA firms, with deep integrations to custodians, portfolio management, and compliance tools. Holds the largest market share among advisor CRMs.

CRMFinancial ServicesRIACompliance

Relate

CRM

Modern, lightweight CRM for B2B startups and small sales teams that want the simplicity of a spreadsheet with full CRM capability. Backed by Y Combinator and built with a clean, fast interface and Gmail/Outlook sync.

CRMStartupsB2BSales

Request Tracker (RT)

Help Desk

Open-source ticketing and help desk system with 20+ years of production history, built for teams that need deep customization without vendor lock-in.

Help DeskOpen SourceIT SupportTicketing

Richpanel

Help Desk

AI-powered customer service platform built specifically for ecommerce brands, combining a unified helpdesk with a self-service customer portal.

Help DeskEcommerceAICustomer Support

SaaS First

Customer Engagement

All-in-one customer engagement platform combining live chat, AI chatbot, CRM, and marketing campaigns at a flat per-member price.

Help DeskAILive ChatCRM

Salesflare

CRM

Intelligent B2B CRM for small and mid-sized sales teams that auto-fills itself from email, calendar, and LinkedIn so reps spend time selling, not logging.

CRMSalesB2BAutomation

Salesforce Service Cloud

Help Desk

Enterprise customer service platform from Salesforce with omnichannel case management, AI-powered automation, and deep integration with the broader Salesforce ecosystem.

Help DeskEnterpriseCustomer SupportAI

Salesforce Sales Cloud

CRM

The world's most widely deployed CRM platform, offering enterprise-grade pipeline management, AI-assisted selling, and an unmatched integration ecosystem.

CRMSalesEnterpriseAI

Salesmate

CRM

Unified sales, marketing, and support CRM with built-in calling, text messaging, and AI automation — designed for teams that want one platform instead of a disconnected tool stack.

CRMSalesMarketing AutomationAI

Scoro

PSA

Professional services automation platform that unifies project management, CRM, resource planning, time tracking, and invoicing in one system for agencies and consultancies.

PSAProject ManagementCRMAgencies

Sellsy

CRM

French all-in-one business platform combining CRM, invoicing, marketing automation, and cash flow management — built and hosted in France for SMBs that prioritize data sovereignty.

CRMInvoicingSMBMarketing Automation

ServiceNow

ITSM

Enterprise ITSM and ITOM platform that digitizes and automates IT workflows at scale, serving as the operational backbone for large IT organizations worldwide.

ITSMEnterpriseIT OperationsWorkflow Automation

SherpaDesk

PSA

PSA and help desk platform for small IT businesses and MSPs, combining ticketing, time tracking, billing, and project management with a generous free-agent-for-life entry point.

PSAHelp DeskMSPIT Support

Simply CRM

CRM

User-friendly all-in-one CRM for small and mid-sized businesses covering sales, support, invoicing, and project management at a low entry price.

CRMSMBSalesInvoicing

SmarterTrack

Help Desk

On-premises and hosted help desk software from SmarterTools with ticketing, live chat, call logging, and a self-service portal under one roof.

Help DeskTicketingLive ChatOn-Premises

Sobot Omnichannel Suite

Customer Service

AI-powered contact center platform unifying live chat, voice, ticketing, and messaging channels into one workspace — priced significantly below Western competitors.

Customer ServiceOmnichannelAIContact Center

Solve CRM

CRM

Productivity-focused CRM for service businesses that ties contact management, scheduling, and Google Workspace tightly together in one lightweight tool.

CRMSmall BusinessGoogle WorkspaceService Industry

Spiceworks Cloud Help Desk

Help Desk

Free-to-start cloud-based IT help desk for small IT teams, with a self-service portal, asset tracking, and mobile app — no server required.

Help DeskITFreeSmall Business

Spiceworks

IT Management

Free on-premises IT management suite that auto-discovers network devices, monitors hardware health, and handles help desk ticketing — all installed on your own Windows machine.

IT ManagementHelp DeskNetwork MonitoringFree

Spiro

CRM

AI-native CRM built specifically for manufacturers and distributors, designed to capture activity automatically and surface which accounts need attention rather than waiting for reps to log everything manually.

CRMAIManufacturingSales

Sprinklr Service

Customer Service

Enterprise AI contact center platform covering 30+ voice and digital channels with unified agent tooling, AI-driven automation, and deep analytics — built for global brands managing massive support volume.

Customer ServiceEnterpriseAIOmnichannel

SugarCRM

CRM

Highly customizable commercial CRM platform covering sales, marketing, and support with on-premises and cloud deployment options — built for mid-market teams that need deep control over their data and workflows.

CRMSalesMarketing AutomationEnterprise

SuiteCRM

CRM

Fully open-source CRM forked from SugarCRM Community Edition, offering a complete sales-and-support platform with no per-user licensing fees — self- hosted or available via managed cloud plans.

CRMOpen SourceSelf-HostedSales

SuperOps

PSA / RMM

Unified PSA and RMM platform built for managed service providers, replacing the traditional multi-tool stack with AI-assisted ticketing, monitoring, patching, and billing in one application.

PSARMMMSPIT Management

SupportBee

Help Desk

Minimalist shared-inbox help desk for small support teams that want email ticketing without the overhead of a full platform — simple, affordable, and deliberately focused.

Help DeskShared InboxSmall BusinessEmail Support

SupportPal

Help Desk

Self-hosted help desk software with flat-rate pricing and unlimited operators, designed for teams that need full data control without paying per-seat licensing fees.

Help DeskSelf-HostedTicketingOn-Premises

Syncro

MSP Platform

All-in-one RMM, PSA, and help desk platform built specifically for managed service providers and internal IT teams. One price, unlimited devices.

MSPRMMPSAHelp Desk

Teamgate

CRM

Sales CRM with built-in analytics and forecasting designed for SMB sales teams that want pipeline clarity without heavyweight enterprise complexity.

CRMSalesPipelineAnalytics

Teamleader

CRM

European SMB platform combining CRM, project management, and invoicing in one product — built for agencies, consultants, and service businesses.

CRMProject ManagementInvoicingSMB

TeamSupport

Customer Support

B2B customer support platform with account-level tracking and a Customer Distress Index to help tech companies identify and retain at-risk clients.

Customer SupportB2BHelp DeskSaaS

Teamwork Desk

Help Desk

Help desk software that integrates tightly with Teamwork's project management platform, built for agencies managing client support alongside project work.

Help DeskAgenciesTicketingProject Management

Thena

Customer Support

AI-powered B2B customer support platform that turns Slack, email, and chat into a unified ticketing system — built for SaaS teams scaling support operations.

Customer SupportSlackAIB2B

Thryv

CRM

All-in-one business management platform for small service businesses, bundling CRM, marketing, scheduling, payments, and online presence management.

CRMSmall BusinessMarketingScheduling

Tidio

Customer Support

AI-first live chat and customer service platform with a powerful automation layer — popular with ecommerce stores and small businesses running lean support teams.

Live ChatAIEcommerceCustomer Support

Trengo

Customer Support

Omnichannel customer communication platform that consolidates WhatsApp, email, chat, and social channels into a shared team inbox with AI automation.

OmnichannelWhatsAppCustomer SupportTeam Inbox

Unthread

Help Desk

Slack-native AI help desk that automatically tracks and resolves support tickets from Slack channels — built for teams that live in Slack.

SlackHelp DeskAIIT Support

vCita

CRM

Small business management platform for service professionals, combining scheduling, client management, payments, and marketing in one mobile-friendly app.

Small BusinessSchedulingCRMPayments

Veeva Vault CRM

CRM

Enterprise CRM suite built exclusively for life sciences companies, unifying field sales, marketing, and medical teams on a single regulated-industry platform.

Life SciencesPharmaEnterprise CRMField Sales

Vendasta

Agency Platform

White-label platform for agencies to sell, bill, and fulfill digital services to local business clients under their own brand. Bundles CRM, marketplace, and client portal in one place.

White-LabelAgenciesCRMMarketing

Vivantio

Help Desk

Flexible ITSM platform built on ITIL principles for IT and enterprise service teams. Handles incident, problem, change, and asset management with configurable workflows and multi-channel ticketing.

ITSMHelp DeskIT ManagementEnterprise

Vtiger CRM

CRM

All-in-one CRM combining sales, marketing, help desk, and inventory in a single platform for small and mid-size businesses. Available as a cloud product or free open-source self-hosted edition.

CRMSalesHelp DeskOpen Source

Wavity

Help Desk

AI-powered no-code platform that unifies ITSM, help desk, and enterprise workflows in one tool. Designed for teams that want to build and automate custom processes without writing code.

No-CodeITSMHelp DeskWorkflow Automation

Wealthbox

CRM

CRM built specifically for financial advisors, RIAs, and wealth management teams. Combines contact management, workflow automation, and custodian integrations in a clean, advisor-native interface.

CRMFinancial AdvisorsWealth ManagementRIA

Zammad

Help Desk

Open-source web-based help desk and ticketing system with a generous free self-hosted tier. Merges support channels into one queue with strong LDAP, SSO, and API support for technical teams.

Open SourceHelp DeskTicketingSelf-Hosted

Zendesk Sell

CRM

Dedicated sales CRM from Zendesk with pipeline management, built-in calling, and native integration with Zendesk Support. Designed for sales teams that also want visibility into customer support history.

CRMSalesPipelineZendesk

Zendesk

Help Desk

Industry-leading customer support platform combining ticketing, live chat, voice, and help center in the Zendesk Suite. The default choice for scaling support operations, with depth and ecosystem to match.

Help DeskCustomer SupportLive ChatEnterprise

Zoho CRM

CRM

Feature-rich sales CRM covering lead management, workflow automation, AI forecasting, and multi-pipeline support — all at a price point well below Salesforce. Free for up to 3 users.

CRMSalesAutomationSMB

Zoho Desk

Help Desk

Context-aware help desk software from Zoho with multi-channel ticketing, AI assistance, and deep integration with the Zoho ecosystem. A strong value option for support teams already using Zoho products.

Help DeskCustomer SupportTicketingZoho

Freshdesk

Helpdesk

Customer support CRM with multi-channel ticketing, automation, and self-service tools. Built for support teams that scale.

HelpdeskSupportTicketingAutomation

Close

CRM

CRM purpose-built for outbound sales. Built-in calling, email sequences, and automation for reps who close deals fast.

CRMSalesOutboundCalling

Folk CRM

CRM

Contact-based CRM that replaces spreadsheets. Built for teams managing relationships — hiring, fundraising, partnerships.

CRMContactsHRPartnerships

Attio

CRM

Next-gen CRM with AI, built for fast-growing teams. Real-time collaboration, automatic data enrichment, and deep customization.

CRMAIStartupsSales

Breakcold

CRM

Cold outreach CRM for solopreneurs and small teams. Merges email, LinkedIn, and pipeline tracking into one tool.

CRMOutboundLinkedInCold Email

Capsule CRM

CRM

Clean, lightweight CRM for small businesses. Contact management, sales tracking, and integrations without the clutter.

CRMSmall BusinessSimpleContacts

Monday CRM

CRM

Visual CRM built on Monday.com. Customizable pipelines, automation, and project management in one place.

CRMProject ManagementVisualTeams

HubSpot CRM

CRM

All-in-one CRM with marketing, sales, and service tools. Generous free tier, massive ecosystem.

CRMMarketingSalesEnterprise