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    weekcrm: CRM news, every morning

    Latest

    1. LiveAgent fixes four bugs in version 5.69.6Product · 13:24
    2. Pylon launches CSM and CS Leader Overview with AI command barProduct · 12:06
    3. Pylon ships 104 updates, turns background agents into AI AutomationsProduct · 11:23
    4. ServiceNow signs five-year deal with Maybank for banking operationsCustomer · 10:25
    5. Bitrix24 customer Grove Group rolls out to 5,000 staffCustomer · 10:21
    6. Salesforce launches Partner FDE training for AI agents in KoreaAI · 09:23
    7. Vendasta renames Local SEO to SEO AI and adds Premium editionProduct · 08:23
    8. Vendasta moves new support requests to Partner Center from Nov 2Product · 07:23

    All news →

    Integration

    Folk adds bulk create and update of up to 100 records via MCP

    Folk added bulk tools to its MCP server, so AI agents can change many records in one request.

    Product

    Attio adds SQL Engine and a live Postgres endpoint

    Product

    Help Scout adds AI Topics to sort Inbox conversations

    The CRM week in five minutes Every Sunday: the launches and price changes that matter, and what they mean for your team. Free, one email a week.

    weekcrm Sunday issue Folk adds bulk create and update of up to 100 records via MCPFolk added bulk tools to its MCP server, so AI agents can change many records in one request.Attio adds SQL Engine and a live Postgres endpointAttio adds SQL Engine, which answers revenue questions by querying the entire CRM with SQL.Help Scout adds AI Topics to sort Inbox conversationsHelp Scout has added Topics to its Inbox.LiveAgent fixes four bugs in version 5.69.6LiveAgent released version 5.69.6 with four bug fixes.

    AI ›

    AI

    Salesforce launches Partner FDE training for AI agents in Korea

    AI

    Zendesk launches Employee Service AI Agents and Advanced Action Flows

    AI

    Monday CRM launches Harmony voice AI sales agents

    Pricing ›

    Pricing

    Gainsight moves CS to value-based pricing and opens Agent Studio beta

    Pricing

    HubSpot adds AI credit caps, seat-to-credit swaps and pay-as-you-go

    Pricing

    HighLevel cancels planned October 2026 Voice pricing changes

    Sales CRM ›

    Customer

    Bitrix24 customer Grove Group rolls out to 5,000 staff

    Product

    Vendasta renames Local SEO to SEO AI and adds Premium edition

    Product

    Vendasta moves new support requests to Partner Center from Nov 2

    Support & service ›

    Product

    LiveAgent fixes four bugs in version 5.69.6

    Product

    Pylon launches CSM and CS Leader Overview with AI command bar

    Product

    Pylon ships 104 updates, turns background agents into AI Automations

    Funding & deals ›

    Funding

    Zoho freezes salary increments and cuts marketing budget

    Funding

    Salesforce acquires Loops to add AI analytics to Tableau

    Funding

    HubSpot announces resignation of Chief Legal Officer Erika Fisher

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    weekcrm CRM news, every morning.

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