weekcrmSunday issueMethod CRM fixes three Kanban board bugsMethod CRM fixed three Kanban board bugs in its October 23, 2026 release notes.Dixa opens beta of Mim AI voice agent for phone callsDixa has opened a beta of Mim, its AI voice agent that answers phone calls, to existing Dixa customers.Dynamics 365 consolidates Grupo Madisa's 80–90 legacy systemsDynamics 365 now handles sales, quoting, invoicing and customer records for Grupo Madisa, which previously ran roughly 80–90 systems, including AS/400 and DBS.Dynamics 365 previews Microsoft Contact Center IntelligenceDynamics 365 has launched Microsoft Contact Center Intelligence (CCI) in public preview.