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    Latest

    1. Twenty blocks built-in AI provider names in admin panel formAI · 17 October
    2. Nimble adds MCP connection for Claude and ChatGPTIntegration · 16 October
    3. Twenty adds app credit caps and more than two billing plansProduct · 16 October
    4. Clio adds CTM integration for call and lead attributionIntegration · 16 October
    5. HighLevel lets number pools ring up to 6 users at onceProduct · 16 October
    6. Help Scout redesigns Conversation Sidebar to show status and SLAsProduct · 16 October
    7. ServiceNow lets employees build AI agents without codeProduct · 16 October
    8. Zendesk reports Mimecast reaches up to 70% AI deflection in betaCustomer · 16 October

    All news →

    Product

    HighLevel adds 23 templates and a commercial inspector snapshot

    HighLevel published 23 new templates and one new snapshot, according to its changelog.

    Product

    Intercom adds Fin autofill and lifecycle report to tickets

    Product

    HighLevel labels number pool calls by ad platform

    The CRM week in five minutes Every Sunday: the launches and price changes that matter, and what they mean for your team. Free, one email a week.

    weekcrm Sunday issue HighLevel adds 23 templates and a commercial inspector snapshotHighLevel published 23 new templates and one new snapshot, according to its changelog.Intercom adds Fin autofill and lifecycle report to ticketsIntercom has shipped nine improvements to tickets, and they are live for everyone today.HighLevel labels number pool calls by ad platformHighLevel now labels number pool call sources by ad platform.Twenty blocks built-in AI provider names in admin panel formTwenty now rejects built-in AI provider names in the New AI Provider form of the admin panel.

    AI ›

    AI

    Twenty blocks built-in AI provider names in admin panel form

    AI

    ServiceNow adds AI Passport to limit agent permissions

    AI

    Zendesk launches Open Service Directory for AI assistants

    Pricing ›

    Pricing

    HubSpot adds AI credit caps, seat-to-credit swaps and pay-as-you-go

    Pricing

    HighLevel cancels planned October 2026 Voice pricing changes

    Pricing

    Zendesk plans per-resolution pricing that drops seats for customers

    Sales CRM ›

    Integration

    Nimble adds MCP connection for Claude and ChatGPT

    Product

    Twenty adds app credit caps and more than two billing plans

    Integration

    Clio adds CTM integration for call and lead attribution

    Support & service ›

    Product

    Help Scout redesigns Conversation Sidebar to show status and SLAs

    Product

    ServiceNow lets employees build AI agents without code

    Customer

    Zendesk reports Mimecast reaches up to 70% AI deflection in beta

    Funding & deals ›

    Funding

    Zoho freezes salary increments and cuts marketing budget

    Funding

    Salesforce acquires Loops to add AI analytics to Tableau

    Funding

    HubSpot announces resignation of Chief Legal Officer Erika Fisher

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    weekcrm CRM news, every morning.

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