Capsule CRM launches Capsule MCP private beta for Growth plans
Capsule CRM has launched Capsule MCP in private beta for Growth plan customers and above.
CRM news, every morning
What changed in CRM software today: launches, pricing and the fine print, in under a minute each.
Folk lets users call contacts from its mobile app
Folk now lets users make calls from its mobile app using their own phone number.
HighLevel adds analytics and form submissions to AI Studio sites
HighLevel now measures every published AI Studio site with no setup or tracking code.
HighLevel adds Community posting by member to Social Planner API
HighLevel's Social Planner Public API now lets integrations schedule and publish Community posts.
HighLevel splits A2P rejection fixes by registration method
HighLevel rewrote the guidance in the View required fixes modal for rejected A2P campaigns.
Kustomer adds AI agents to Aplazo's WhatsApp and in-app support
Kustomer deployed Concierge and Envoy for Aplazo, Mexico's Buy Now, Pay Later app with 300,000+ downloads a month, according to a Kustomer LinkedIn post.
Method CRM lets Go To Screen action carry attachments
Method CRM now lets the Go To Screen action carry attachments to another screen.
Salesforce brings Agentforce troubleshooting to Fisher & Paykel technicians
Salesforce's Agentforce runs in the Field Service mobile app used by Fisher & Paykel's field technicians.
Veeva Vault CRM adds Agentic Call Report for voice and free-text notes
Veeva Vault CRM lets field reps log calls by voice or free text, with compliance checks at the point of entry.
Zendesk plans per-resolution pricing that drops seats for customers
Zendesk charges for every resolution, whether a human or an AI agent closes the case, CEO Tom Eggemeier told TNW.
Bird adds MCP Events to its hosted MCP server
Bird now supports MCP Events on its hosted MCP server at mcp.bird.com.
Bird adds Vercel integration that sets up API credentials
Bird now connects to Vercel and sets up your API credentials.
Bird joins Claude's connector directory
Bird now appears in Claude's connector directory.
Close adds Schedule Meeting skill to Voice Agents
Close now gives Voice Agents a Schedule Meeting skill.
Close lets users save email and SMS drafts as templates
Close now lets users save an email or SMS message as a template while drafting it.