weekcrm — CRM News Every Morning, Pricing & Comparisons

Salesforce adds Coworker to Microsoft Teams and Google Workspace

Salesforce says monthly usage of Agentforce Coworker grew 21x in three months, and the user base passed 185,000 users worldwide.

Customer

Dynamics 365 helps Banco Hipotecario cut storage 92%

Customer

Salesforce helps Bombardier route grounded-aircraft repairs

weekcrm Sunday issue Dynamics 365 helps Banco Hipotecario cut storage 92%Dynamics 365 helped Banco Hipotecario move from on-premises servers to Dynamics 365 Online over two years.Salesforce adds Coworker to Microsoft Teams and Google WorkspaceSalesforce says monthly usage of Agentforce Coworker grew 21x in three months, and the user base passed 185,000 users worldwide.Salesforce helps Bombardier route grounded-aircraft repairsSalesforce Service Cloud and Field Service now handle Bombardier's aircraft-on-ground (AOG) response, according to Avi-Go.Zoho offers Nigerian MSMEs software credits through SMEDANSMEDAN has opened applications for a Zoho software credit program for Nigerian micro, small and medium businesses, according to the npowerdg.com post.

AI

HighLevel lets AI Studio sites connect Conversation AI agents to live chat

Vendasta adds reasoning effort and voice dictation to AI Employees

Zoho Campaigns adds native WhatsApp and MCP support

Pricing

Zoho offers Nigerian MSMEs software credits through SMEDAN

Pricing

HubSpot forecasts slower Q4 growth and a single seat for new EMEA buyers

Pricing

Vendasta shows AI Credits usage now, limits apply January 1

Sales CRM

Product

HighLevel publishes 14 new templates for ads, workflows and dashboards

Product

Close adds local presence calling that matches prospects' area codes

Product

Method CRM adds search tags and Kanban support to App Builder

Support & service

Customer

Gladly reports Unreal Snacks automated 20% of contacts in month one

Customer

ServiceNow CPQ cuts Keysight quote build time by 40%

Funding

Sprinklr names three senior leaders for services, product and alliances

Funding & deals

Funding

HubSpot announces $65M–$75M restructuring for its AI shift

Funding

Salesforce agrees to acquire Cresta for voice-led customer service AI

Funding

Salesforce adds Coworker to Microsoft Teams and Google Workspace

Dynamics 365 helps Banco Hipotecario cut storage 92%

Salesforce helps Bombardier route grounded-aircraft repairs

AI

HighLevel lets AI Studio sites connect Conversation AI agents to live chat

Vendasta adds reasoning effort and voice dictation to AI Employees

Zoho Campaigns adds native WhatsApp and MCP support

Pricing

Zoho offers Nigerian MSMEs software credits through SMEDAN

HubSpot forecasts slower Q4 growth and a single seat for new EMEA buyers

Vendasta shows AI Credits usage now, limits apply January 1

Sales CRM

HighLevel publishes 14 new templates for ads, workflows and dashboards

Close adds local presence calling that matches prospects' area codes

Method CRM adds search tags and Kanban support to App Builder

Support & service

Gladly reports Unreal Snacks automated 20% of contacts in month one

ServiceNow CPQ cuts Keysight quote build time by 40%

Sprinklr names three senior leaders for services, product and alliances

Funding & deals

HubSpot announces $65M–$75M restructuring for its AI shift

Salesforce agrees to acquire Cresta for voice-led customer service AI

ServiceNow buys Sweep to speed up CRM switches

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weekcrm: CRM news, every morning

Choose and move your CRM

Calculate the full cost

Check your integrations

Plan your shortlist and migration