weekcrmSunday issueFolk adds ⌘ + K command palette and sidebar + buttonFolk adds a command palette that opens with ⌘ + K.Gladly adds 14 AfterShip-linked actions for AI and human agentsGladly lets AI and human agents take 14 actions without leaving the conversation.Kustomer adds Conversation Intelligence to tag, extract and flag toneKustomer now runs Conversation Intelligence on each new conversation as soon as it is created.Live Agent adds cancel option for pending chat transfers in 5.71.5Live Agent 5.71.5 lets agents cancel a pending chat transfer.
