weekcrmSunday issueServiceNow adds AI Passport to limit agent permissionsServiceNow announced AI Passport, a cryptographically signed credential that sets an AI agent's identity, permitted actions, accessible systems and accountable owner.Monday CRM lets teams build agents with MakeMonday CRM now lets teams build monday.com agents in Make.Zendesk launches Open Service Directory for AI assistantsZendesk has introduced the Open Service Directory, a draft specification and public directory.Method CRM fixes six bugs across Method AI, email and portalMethod CRM fixed six bugs in its October 15, 2026 release.