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    Latest

    1. Clio adds CTM integration for call and lead attributionIntegration · 14:24
    2. Help Scout redesigns Conversation Sidebar to show status and SLAsProduct · 10:23
    3. ServiceNow lets employees build AI agents without codeProduct · 10:05
    4. Zendesk reports Mimecast reaches up to 70% AI deflection in betaCustomer · 09:23
    5. HubSpot adds AI credit caps, seat-to-credit swaps and pay-as-you-goPricing · 08:24
    6. Nutshell says RingCentral SMS replies don't use its creditsIntegration · 07:23
    7. HighLevel translates gift card emails and SMS by localeProduct · 06:23
    8. HighLevel adds countdown offer template type for WhatsAppProduct · 05:32

    All news →

    Product

    HighLevel lets number pools ring up to 6 users at once

    HighLevel now lets a number pool ring up to 6 selected team members at the same time.

    Integration

    Nimble adds MCP connection for Claude and ChatGPT

    Product

    Twenty adds app credit caps and more than two billing plans

    The CRM week in five minutes Every Sunday: the launches and price changes that matter, and what they mean for your team. Free, one email a week.

    weekcrm Sunday issue Nimble adds MCP connection for Claude and ChatGPTNimble MCP connects Nimble to Claude or ChatGPT, so the AI can read contacts and history and update records.Twenty adds app credit caps and more than two billing plansTwenty SDK 2.48.0 lets app owners cap an application's credits across all usage.Clio adds CTM integration for call and lead attributionClio users can now connect CTM call tracking and lead attribution to their intake workflow, according to CTM.HighLevel lets number pools ring up to 6 users at onceHighLevel now lets a number pool ring up to 6 selected team members at the same time.

    AI ›

    AI

    ServiceNow adds AI Passport to limit agent permissions

    AI

    Zendesk launches Open Service Directory for AI assistants

    AI

    Gorgias AI Agent now answers Instagram, Messenger and WhatsApp DMs

    Pricing ›

    Pricing

    HubSpot adds AI credit caps, seat-to-credit swaps and pay-as-you-go

    Pricing

    HighLevel cancels planned October 2026 Voice pricing changes

    Pricing

    Zendesk plans per-resolution pricing that drops seats for customers

    Sales CRM ›

    Integration

    Clio adds CTM integration for call and lead attribution

    Integration

    Nutshell says RingCentral SMS replies don't use its credits

    Product

    HighLevel translates gift card emails and SMS by locale

    Support & service ›

    Product

    Help Scout redesigns Conversation Sidebar to show status and SLAs

    Product

    ServiceNow lets employees build AI agents without code

    Customer

    Zendesk reports Mimecast reaches up to 70% AI deflection in beta

    Funding & deals ›

    Funding

    Zoho freezes salary increments and cuts marketing budget

    Funding

    Salesforce acquires Loops to add AI analytics to Tableau

    Funding

    HubSpot announces resignation of Chief Legal Officer Erika Fisher

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    weekcrm CRM news, every morning.

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