Highrise

What is Highrise?

Highrise was a simple contact and deal management CRM built by 37signals (the company behind Basecamp). It focused on tracking conversations, notes, and follow-ups with contacts and companies — a lightweight CRM for small teams that did not need the complexity of Salesforce. As of August 2018, Highrise stopped accepting new customers.

Who is it for?

Highrise was aimed at small businesses and independent professionals who needed a basic way to log contacts, track communications, and set follow-up reminders. Today it is only relevant to the approximately 10,000+ businesses that were already using it before signups closed — 37signals has committed to keeping those accounts secure and operational indefinitely.

Strengths

• Genuine simplicity — the interface was deliberately minimal, making it accessible to non-technical users.
• Reliable uptime commitment — 37signals explicitly promises existing users their data will remain secure and the service will stay online.
• Affordable legacy pricing — long-term customers locked in rates that no longer exist elsewhere.
• 37signals pedigree — built by the same team behind Basecamp, with a philosophy of calm, focused software design.
• No feature bloat — it does one thing (track contacts and conversations) and does it cleanly.

What to consider

• No new features are being developed; the product is in permanent maintenance mode.
• New signups are not accepted under any circumstances.
• Any organization not already using Highrise should evaluate modern alternatives instead.

Bottom line

Highrise is a discontinued product. If you are an existing user, you can continue using it comfortably — 37signals will keep the lights on. If you are researching it as a new option, stop here and look at modern lightweight CRMs like Pipedrive, HubSpot CRM, or Attio instead; you cannot sign up for Highrise regardless.