Keap — formerly Infusionsoft — has been serving small business automation since 2001, and it earned its reputation honestly. The campaign builder was genuinely powerful for its era: tag-based segmentation, automated follow-up sequences, and integrated CRM in one platform, before most competitors bundled them together. Many small businesses built their entire customer journey on it.
But the market has moved, and Keap's pricing model hasn't adapted well to how SaaS has evolved. At $249–$329/month for a flat-rate plan that includes only 1,500–2,500 contacts and 2–3 users, Keap is asking for Salesforce prices while delivering a 2015-era interface. The mandatory $500 onboarding fee — required even for customers who've run CRMs before — signals a product that knows it has a steep learning curve and is trying to offset the support cost. Meanwhile, ActiveCampaign, HubSpot, and Zoho have closed the automation gap at lower prices with better UX.
This guide covers seven alternatives with honest trade-offs. Some are direct functional replacements; others are worth considering if the Keap decision was partly about CRM and partly about marketing automation.
All pricing is as of early 2026 — verify at each vendor's site before budgeting.
Why teams are leaving Keap in 2026
Contact-based pricing punishes growth. Keap's Pro plan ($249/month) covers 1,500 contacts. Add more contacts, the price jumps — and in a healthy small business, the contact list grows constantly. Unlike per-user pricing, where your cost is predictable based on headcount, contact-based pricing is an invisible tax on success. Teams that hit 5,000 or 10,000 contacts often find their Keap bill has tripled without the product getting meaningfully better.
The $500 mandatory onboarding fee is a barrier with no upside. Keap requires every new account to pay a $500 onboarding fee, regardless of whether you want guided onboarding or not. For a solo founder migrating from a competitor who already knows CRM software, this is pure friction. The justification is that Keap has a steep learning curve — which is an honest acknowledgment that the product's UX hasn't kept up with alternatives that don't need a $500 fee to get started.
The interface feels like 2015. The campaign builder works, but it doesn't feel modern. Compared to ActiveCampaign's automation map, HubSpot's visual workflows, or even Zoho's updated interface, Keap's UI is visually dated and navigationally complex. New hires with SaaS experience routinely find Keap harder to pick up than tools with comparable feature depth. For founders personally managing their CRM, that friction compounds over time.
The short answer
→ ActiveCampaign — closest feature match; automation depth with better UI and lower per-contact cost
→ HubSpot — most modern platform; best free entry point; strong marketing-sales integration
→ Zoho CRM + Zoho Campaigns — best value; comparable automation without per-contact pricing pressure
→ Drip — best for e-commerce automation specifically; excellent Shopify/WooCommerce integration
→ ConvertKit (Kit) — best for creators and content businesses with simpler CRM needs
→ monday.com — best for teams where project management and CRM overlap
→ Brevo — best budget option; email + SMS + CRM basics at significantly lower cost
ActiveCampaign
ActiveCampaign is the most direct Keap replacement on this list. The automation builder is genuinely comparable to Keap's campaign builder — conditional branching, event-triggered sequences, goal tracking, and lead scoring are all present. The interface is modern and significantly easier to navigate than Keap's. And the pricing model is more predictable: contact-based like Keap, but tiers are structured differently and start much lower.
The Marketing Lite plan starts at $29/month for 1,000 contacts. The Plus plan at $49/month adds CRM and lead scoring. The Professional plan at $149/month includes predictive sending, site messaging, and automation strategy reviews. For teams that were on Keap Pro at $249/month, ActiveCampaign Plus or Professional covers equivalent functionality at 20–60% of the cost for comparable contact counts.
The trade-off versus Keap is that ActiveCampaign's CRM is less opinionated — it works, but Keap's pipeline and quote features are more integrated. If your Keap usage was heavily CRM-driven (not just automation-driven), check ActiveCampaign's CRM depth carefully before committing.
Pricing: Starter $15/mo, Plus $49/mo, Pro $149/mo, Enterprise $259/mo (1,000 contacts, annual — scales with contact count)
Best for: Businesses that loved Keap's automation logic but want better UI and more reasonable pricing
The trade: CRM is less opinionated than Keap's; contact-based pricing still scales with list size
HubSpot
HubSpot is the most popular Keap alternative among small businesses that are making a fresh platform choice. The free CRM includes contact management, deal tracking, email marketing (2,000 sends/month), forms, landing pages, and basic automations — more than most Keap customers are actually using of their $249/month plan. The Starter tier at $20/seat/month removes HubSpot branding and unlocks more automations.
The key advantage over Keap is the modern, unified interface. HubSpot's contact records, email sequences, and pipeline views all connect intuitively. New users typically need days, not weeks, to become productive — without a mandatory onboarding fee. And HubSpot's ecosystem (1,500+ integrations, a large partner network, an active user community) means help is easy to find.
The pricing cliff is HubSpot's recurring caveat. The free tier and Starter plan are genuinely useful, but Marketing Hub Professional — the tier where you get full automation, A/B testing, custom reporting, and all the features that compete with Keap's campaign builder — is $890/month for 2,000 contacts. That's more expensive than Keap, not less. Plan your growth path carefully before assuming HubSpot is the cheaper option long-term.
Pricing: Free; Starter $20/seat/mo; Marketing Hub Pro $890/mo (2,000 contacts); Enterprise $3,600/mo
Best for: Businesses that want a modern all-in-one platform with a genuine free entry point
The trade: Marketing automation features at Keap's level require Professional tier ($890/mo)
Zoho CRM + Zoho Campaigns
Zoho's approach to the all-in-one automation problem is a suite of interconnected products: Zoho CRM handles pipeline and contact management, Zoho Campaigns handles email automation, and they sync natively. The combined cost for a small team is dramatically lower than Keap: Zoho CRM Standard ($14/user/month) plus Zoho Campaigns' Email plan ($6/month for up to 2,500 contacts) is roughly $20–34/month total for a solo founder setup.
The automation capabilities across the Zoho suite are extensive. Zoho CRM's workflow rules, plus Zoho Campaigns' automation journeys, cover most of what Keap's campaign builder does. And Zoho doesn't charge a mandatory onboarding fee — there's a free tier for both products to test with before committing.
The main friction: using two Zoho products instead of one unified platform means more configuration and more potential for sync issues. The Zoho interface has improved significantly but still has a density that requires patience to learn. And Zoho's support is inconsistent — documentation is comprehensive, but live support response times can be slow.
Pricing: Zoho CRM Standard $14/user/mo + Zoho Campaigns Email $6/mo (2,500 contacts) — various bundles available via Zoho One
Best for: Budget-conscious small businesses that need CRM + email automation without contact-scaling bills
The trade: Two products to manage, not one; more configuration required
Drip
Drip is the specialist's choice for e-commerce automation. If your Keap usage was primarily about automating customer journeys in an online store — post-purchase sequences, cart abandonment, product recommendations, loyalty workflows — Drip's deep Shopify, WooCommerce, and BigCommerce integrations outclass Keap's e-commerce capabilities.
Drip's visual automation builder is clean and modern. Revenue attribution (which email sequences are actually driving purchases) is built in. SMS automation works alongside email. And Drip's contact segmentation for e-commerce data — based on purchase history, browsing behavior, and customer lifetime value — is more sophisticated than Keap's generic tag system.
Drip is not a general-purpose CRM. If you need a deal pipeline, appointment booking, or B2B sales features, Drip doesn't have them. It's specifically optimized for consumer brands doing direct-to-consumer sales, and if that's your business model, it's one of the best tools available.
Pricing: Starts at $39/month (2,500 contacts), scales with contact count — verify current pricing at drip.com
Best for: E-commerce brands (Shopify, WooCommerce) doing automated lifecycle marketing
The trade: Not a general CRM; no deal pipeline or B2B sales features
ConvertKit (Kit)
ConvertKit — now branded as Kit — is the creator economy's version of email automation. Newsletter writers, course creators, coaches, podcasters, and content businesses built large audiences on ConvertKit because it was designed for their workflows: subscriber segmentation, broadcast emails, automated sequences, and landing pages, without the complexity of a full CRM.
For Keap customers whose primary use case is email list management and content delivery — not pipeline management or B2B deal tracking — Kit is a compelling simplification. The free plan supports up to 10,000 subscribers. The Creator plan at $25/month (up to 1,000 subscribers) includes automations, integrations, and product selling. The pricing scales with subscriber count but at a more transparent rate than Keap.
The trade-off is obvious: Kit is not a CRM. If you need deal stages, contact scoring, quote management, or anything resembling a sales pipeline, Kit won't replace Keap's CRM functionality. It's a best-in-class tool for a specific use case, not a general alternative.
Pricing: Free (up to 10,000 subscribers, limited features); Creator $25/mo (1,000 subscribers); Creator Pro $50/mo (annual — scales with subscriber count)
Best for: Content creators, newsletter writers, course sellers, and coaches
The trade: Not a CRM; no deal pipeline, contact scoring, or B2B sales features
monday.com
monday.com Sales CRM is a flexible work management platform with CRM capabilities built on top. For small businesses whose frustration with Keap is less "the automation doesn't work" and more "I can't see my whole business in one place," monday.com's configurable boards and dashboards offer a different mental model.
Sales pipeline, client onboarding, project delivery, and team task management can all live in the same platform. That matters for small teams where the same people sell, deliver, and support. Keap's separation of "CRM" and "business operations" is something many small businesses work around with integrations; monday.com eliminates the gap.
The automation in monday.com is improving but isn't yet at Keap's depth. Email sequences, lead scoring, and campaign automation aren't as mature. For businesses where selling is the primary use case, ActiveCampaign or HubSpot are better automation choices.
Pricing: Basic $12/seat/mo, Standard $17/seat/mo, Pro $28/seat/mo, Enterprise custom (annual, min 3 seats)
Best for: Small teams that want CRM, project management, and business operations in one place
The trade: Email automation not as deep as Keap; better for operational visibility than sales velocity
Brevo
Brevo (formerly Sendinblue) is the lowest-cost serious alternative on this list. The free plan includes 300 emails/day, contact management, and basic automation — more than enough for early-stage businesses that are still figuring out what they need. Paid plans start at $25/month (20,000 emails) and include more robust automation, SMS, WhatsApp messaging, and basic CRM.
Brevo's automation builder is simpler than Keap's campaign builder, but it handles the core use cases: welcome sequences, event triggers, conditional follow-ups, and broadcast emails. For businesses in the early $0–10K MRR range that are paying Keap's $249/month out of legacy rather than necessity, Brevo can handle their actual workload at 10–15% of the cost.
The ceiling is real. Brevo is not a power-user tool. Once you need deal pipeline management, lead scoring, or complex multi-branch automation, you'll feel its limits. But as a migration destination for small businesses that overbuilt on Keap, it's worth considering.
Pricing: Free (300 emails/day); Starter $25/mo (20,000 emails); Business $65/mo; Enterprise custom
Best for: Early-stage businesses and budget-constrained teams whose email needs are straightforward
The trade: Limited CRM depth; automation not as powerful as Keap, ActiveCampaign, or HubSpot
Real pricing math table
Small business: 3,000 contacts, 2 users, annual billing
| Tool | Plan | Monthly cost | Annual total | Onboarding fee |
|---|---|---|---|---|
| Keap | Pro | $249 | $2,988 | $500 required |
| ActiveCampaign | Plus | ~$79 | ~$948 | None |
| HubSpot | Starter (2 users + email) | ~$60 | ~$720 | None |
| Zoho CRM + Campaigns | Standard + Email | ~$40 | ~$480 | None |
| Drip | 3,000 contacts | ~$59 | ~$708 | None |
| ConvertKit/Kit | Creator 3K | ~$41 | ~$492 | None |
| Brevo | Business | $65 | $780 | None |
| monday.com | Standard (2 seats) | $34 | $408 | None |
Approximate costs — verify at each vendor's site. Contact count tiers vary by platform.
Migration playbook
Week 1: Export everything. Export your full contact list from Keap with all custom fields and tags (Keap's export is reasonably complete). Document your active campaigns in the campaign builder — screenshot every sequence with its conditions and branches. This documentation becomes your rebuild spec for the destination platform.
Week 2: Audit before rebuilding. Before migrating, review which campaigns are actually running and driving revenue. Keap accounts often have dozens of legacy sequences built over years that haven't been updated or reviewed. Use the migration as an opportunity to trim — only rebuild the campaigns that are actively working, not everything that was ever configured.
Week 3: Configure the destination platform. Import contacts and map custom fields. Rebuild the 3–5 core automation sequences you identified in the audit. Start with welcome sequences and post-purchase follow-ups; these are highest-value and most transferable.
Week 4: Test and parallel run. Run test contacts through the new automations before cutting over. Keep Keap active for 2–4 weeks after the switch so you can catch anything that falls through the cracks — particularly contacts mid-sequence in Keap who need to be manually moved into equivalent sequences in the new platform.
Week 6+: Decommission. Cancel Keap after confirming no active automations are running and the contact data in the new system matches. Archive a full export as a backup.
Decision framework
- Closest automation feature match → ActiveCampaign
- Modern platform with free entry → HubSpot
- Best value for CRM + automation combined → Zoho CRM + Campaigns
- E-commerce brand (Shopify/WooCommerce) → Drip
- Creator, newsletter, or course business → ConvertKit (Kit)
- Tightest budget, simple email needs → Brevo
- Operations + CRM in one tool → monday.com
Bottom line
Keap built genuinely useful automation infrastructure for small businesses in an era when that combination was rare. In 2026, the combination isn't rare anymore — it's table stakes. ActiveCampaign, HubSpot, and Zoho all deliver comparable automation workflows with more modern interfaces and more flexible pricing models. The $500 mandatory onboarding fee that once helped customers navigate a complex product now just makes Keap harder to justify when alternatives have invested heavily in onboarding without the surcharge.
For most teams evaluating a switch, ActiveCampaign is the safest landing spot if automation depth is the priority. If marketing-sales alignment and a unified platform matter more, HubSpot's free tier is a low-risk place to start. See the Keap vs HubSpot comparison for a detailed breakdown, or the small business CRM guide for broader context on what other growing teams are using.