CRM Picks

Best Insightly Alternatives (2026)

Insightly pairs a sales CRM with native project management for service businesses, but pricing jumps, dated UX, and a project module that stops short of full delivery push teams to look around. Five alternatives that combine CRM with getting work done.

Teamleader

CRM · From €37/mo

European SMB platform combining CRM, project management, and invoicing in one product — built for agencies, consultants, and service businesses.

Visit Teamleader →

Vtiger CRM

CRM · From $12/user/mo (cloud); free open-source edition available

All-in-one CRM combining sales, marketing, help desk, and inventory in a single platform for small and mid-size businesses. Available as a cloud product or free open-source self-hosted edition.

Visit Vtiger CRM →

Zoho CRM

CRM · Free (up to 3 users); from $14/user/mo (Standard) to $52/user/mo (Ultimate), billed annually

Feature-rich sales CRM covering lead management, workflow automation, AI forecasting, and multi-pipeline support — all at a price point well below Salesforce. Free for up to 3 users.

Visit Zoho CRM →

Scoro

PSA · Essential $19.90/user/mo; Standard $32.90, Pro $49.90; Ultimate custom

Professional services automation platform that unifies project management, CRM, resource planning, time tracking, and invoicing in one system for agencies and consultancies.

Visit Scoro →

Bitrix24

CRM · Free plan available; paid from $49/mo flat (unlimited users on paid plans)

All-in-one business platform combining CRM, project management, team collaboration, HR, and internal communications. One of the most feature-dense options in the market at any price, including free.

Visit Bitrix24 →

Why switch from Insightly

Insightly carved out a smart niche: an SMB CRM with native project management, so a service business can win a deal and then deliver on it without changing tools. For consultancies and professional-services firms, that sell-and-deliver loop is the appeal, and the free-for-two-users entry point lowers the barrier. The strain comes as you scale. Pricing climbs steeply from the $29/user/month Plus tier to $49 and $99 plans, the interface feels dated against newer competitors, and the project side handles tasks but lacks the time tracking, resource planning, and invoicing that a real delivery business eventually needs.

You should leave Insightly if the per-seat cost has jumped past what the product delivers, if the project module can't keep up with how you actually run engagements, or if you want a more modern, more configurable platform. Teams that should stay are small service shops whose projects really are just task lists attached to deals, and who are still inside the lower tiers.

What to look for in an Insightly alternative

Best all-in-one for service firms → Teamleader. CRM, project management, and invoicing in one product built for agencies and consultants, from €37/month. The natural swap when you want the whole sell-deliver-bill cycle in one place.
Best for breadth → Vtiger CRM. Combines sales, marketing, and help desk in a single platform from $12/user/month, with a free open-source edition. The move for teams that want Insightly-style all-in-one without the price jumps.
Best for sales depth plus projects → Zoho CRM. Deeper pipeline management, automation, and Zia AI from $14–$52/user/month, free for three users — and Zoho Projects plugs into the same ecosystem. The pick when the CRM side needs to grow up.
Best for true PSA → Scoro. Full professional-services automation — projects, resourcing, time tracking, and invoicing — from $19.90/user/month. The upgrade for agencies whose delivery is too complex for task lists.
Best feature-dense free option → Bitrix24. CRM, project management, and team collaboration in one platform with a free plan and paid tiers from a flat $49/month for unlimited users. The move when budget is tight but you still want CRM plus delivery.

Pricing snapshot

Insightly runs free for two users, then $29, $49, and $99/user/month — and the useful tiers sit at the top of that range. The alternatives are mostly cheaper or more flexible: Vtiger from $12 (free open-source edition), Zoho CRM from $14 (free for three users), Scoro from $19.90, Teamleader from €37/month, and Bitrix24 with a free plan plus a flat $49/month for unlimited users. The flat-rate options (Bitrix24, and Teamleader's bundled model) get especially attractive as headcount grows, since you're not paying per seat for the delivery side. Match the tool to where Insightly broke for you — if it was the projects, go Scoro or Teamleader; if it was the CRM, go Zoho or Vtiger — then run your real workflow through it before renewal.

Frequently asked questions

Why look for an Insightly alternative?

Insightly's selling point is CRM plus project management in one tool, but teams outgrow it: the jump from the Plus to Professional and Enterprise tiers gets expensive fast, the interface feels dated next to newer rivals, and the project module handles task tracking but stops short of the time tracking, resourcing, and invoicing a real services business needs. Most leave when delivery outgrows what Insightly's projects can do.

What's the most Insightly-like alternative?

Teamleader. Like Insightly, it puts CRM and project management in one product, but it goes further by adding quoting and invoicing, so the whole sell-then-deliver-then-bill cycle lives in one tool. For agencies and consultancies, it's the natural step up from Insightly's CRM-plus-tasks model.

Which alternative is best for a true professional-services workflow?

Scoro. Where Insightly tracks projects loosely, Scoro is a full professional-services automation platform — project management, resource planning, time tracking, and invoicing in one system. It's the pick for agencies and consultancies whose delivery is complex enough that task lists aren't enough.

Is there a free or cheaper Insightly alternative?

Yes. Bitrix24 has a genuinely free plan and paid plans from a flat $49/month for unlimited users, and Vtiger starts at $12/user/month with a free open-source edition. Zoho CRM is free for up to three users and $14/user/month after. All three undercut Insightly's Professional and Enterprise tiers while still combining CRM with project or work management.