How we picked
Wealth management CRMs are evaluated on dimensions that don't matter for generic sales CRMs: how cleanly they integrate with custodians and portfolio platforms (so account values, transactions, and performance flow without manual entry); how they support compliance — books-and-records retention, advertising review workflows, email archiving — under SEC and FINRA rules; and how they model households, beneficiaries, trusts, and entity structures that don't fit a simple contact-deal-company schema. The picks below all handle the first; the differentiation is on the second and third.
What to consider
- Solo RIA or sub-10-advisor practice → Wealthbox. Modern UI, sub-$60/seat pricing, all the major custodian and planning integrations native.
- Established 10–50-advisor practice → Redtail or Wealthbox. Pick Redtail if you're already Orion or Black Diamond; pick Wealthbox if you're building from scratch.
- Enterprise RIA ($1B+ AUM) → Salesforce Financial Services Cloud. The only platform with the data model and ecosystem to handle 100+ advisor practices with complex household structures.
- Hybrid practice doing financial education marketing → HubSpot for marketing + prospect CRM, paired with Wealthbox or Redtail for client work.
- Bank-affiliated or broker-dealer wirehouse advisor → Microsoft Dynamics 365 (when the bank is Microsoft-stack) or Salesforce FSC.
Pricing snapshot
Wealthbox and Redtail land between $35 and $69 per advisor per month at the relevant tier. Salesforce FSC starts at $150/user/month and trends to $300+ once you add Marketing Cloud and Tableau. HubSpot Sales Hub Pro is $100/user/month. The hidden cost across all of them is integration setup — budget $5K–$50K for a clean custodian + portfolio + planning integration depending on the platform.
Compliance is the line between options
The CRM is one piece of an SEC compliance stack — but it's the piece that touches every client interaction. Make sure your CRM's notes, emails, and document workflows feed into your archive (Smarsh, Global Relay, or Orion Compliance) and pass an SEC exam without manual reconciliation. Wealthbox, Redtail, and Salesforce FSC have RIA-specific compliance workflows built in. HubSpot does not — and that's the single biggest reason RIAs don't run on HubSpot as their primary system of record.
Trial advice
Pick two CRMs from the list and run them in parallel for one month of real client activity — at least 10 client meetings, 50 notes, and one custodian sync. The CRM your advisors stop complaining about within two weeks is the right pick. Adoption is everything in wealth management — a CRM your advisors avoid is worse than no CRM, because the compliance trail rots quietly.