How we picked
A family office CRM is judged on different criteria than a sales tool. The work is stewardship, not selling: tracking households across generations, coordinating advisors, lawyers, and accountants, and protecting extraordinarily sensitive data. We prioritized CRMs that model households and relationships rather than pipelines, integrate with the custodial and planning systems wealth managers rely on, and offer the privacy controls these clients demand. We also weighted discretion and low administrative burden — many single-family offices run with a handful of staff and can't dedicate someone to CRM administration the way an enterprise sales org can.
What to consider
- Purpose-built wealth management → Wealthbox. Household modeling, advisor workflows, and integrations with the custodians and planning tools the industry runs on.
- Large multi-family office with custom needs → Salesforce. The deepest customization and security controls for complex, multi-entity operations.
- Discreet, modern single-family office → Attio. A flexible data model you can shape to households and trusts, with clean permissions and minimal admin overhead.
- Google Workspace-based office → Copper. Lives inside Gmail and Calendar, auto-capturing relationship context for teams already in Google's ecosystem.
- Established advisor practice → Redtail. A long-standing wealth CRM with broad custodian connectivity and a workflow library built for compliance.
Pricing snapshot
Redtail is roughly $99/month for a small team bundle, positioning it affordably for established advisors. Wealthbox runs about $59–$99/user/month depending on integration depth. Copper sits at $23–$99/user/month. Attio is free to start and scales to $29–$119/seat, the most flexible entry point for a small office. Salesforce opens around $25/user/month but realistically costs far more once the security, customization, and integration work a family office requires is factored in.
Trial advice
Build a real household during the trial — a principal, a spouse, two adult children, a trust entity, and the outside advisors who serve them — and see whether the CRM models those relationships naturally or forces them into a contact-and-deal shape. Then stress-test permissions: can you restrict an entity's financial details to two staff members while leaving general contact info visible? Confirm the integrations you actually depend on, whether that's a custodian, a planning tool, or Google Workspace. The right family office CRM should feel like a discreet relationship ledger, not a sales machine you've bent into the wrong shape.