Capsule CRM

What’s that?

Capsule CRM is a straightforward, contact-focused CRM for small businesses. It offers contact and sales pipeline management, task tracking, and a selection of useful integrations — all wrapped in a user-friendly interface.

For whom?

Ideal for startups, consultants, and small sales teams looking for a low-complexity CRM without compromising on core features like email history, custom fields, and sales tracking.

Strengths

• Simple and clean interface for quick adoption
• Strong contact and task management capabilities
• Custom fields, tags, and filters for segmentation
• Integrates with Google Workspace, Outlook, Xero, Mailchimp, and Zapier
• iOS and Android mobile apps

What’s worth considering?

• Limited reporting and automation compared to bigger platforms
• Email integrations and advanced features require a paid plan
• Not suited for complex workflows or large enterprises

Conclusion

Capsule CRM is a solid choice for small teams seeking a no-fuss CRM with just the right set of tools. It doesn’t try to do everything — but what it does, it does well. If your team values clarity, usability, and simplicity, Capsule might be the CRM to try first.